Neptune Reviews. Read More, " I would be thankful for an opportunity to discuss this in more detail with you. We have purchased a new home and will be going with a similar style, however not with Neptune. Any thoughts on these questions and any other tips would be very gratefully appreciated. Absolutely love this place. I wanted 2 of everything in there and I’m now dreaming of a bespoke kitchen. A free inside look at Neptune salary trends based on 23 salaries wages for 18 jobs at Neptune. So, in a nutshell, Neptune will not honour their so called ‘lifetime guarantee’. I can call you at suitable time or you can reach me direct at firstname.lastname@example.org , if preferable. neptune kitchens brochure/cataloguenewplease check my listings for more neptune. Do not bother with this second rate company, customer service is bloody clueless too… Unfortunately Neptune kitchens are so unreliable and unhelpful they made the whole experience unpleasant. Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. At one stage, DeVOL, which previously focused on its “Classic” kitchen, sold Neptune’s “Chichester” kitchen. I placed an order in June for a Chichester Washstand, Tiles, wall lights & taps and have yet to revive all items despite full payment being taken. But what really annoyed me the most was that after writing to explain why we did not proceed with Neptune, no one bothered to contact us and at least acknowledge our email. It appears they just want to sell as many units as possible giving no regard to The look we wanted to achieve. If you have any odd areas these cannot be accommodated as the kitchens I believe are produced cheaply overseas. We decided to try Neptune design service after visiting their showroom in Tonbridge where we purchased a dining table and chairs a couple of years previous. Kitstone is a retailer that sells just Neptune kitchens. But to give you a starting figure to work with, we say that the cabinetry in a Neptune kitchen starts at around £8,000. The quality of the actual cupboards, drawers etc. Products take months and months to arrive. Read Full Review, Written on: 12/09/2016 I have had to follow up and chase said representative for updates, still to no avail. Delivery arrived a day early too. We purchased a dining table and a kitchen table with Neptune’s ‘limed oak’ finish. Neptune 'Snow' eggshell, what a waste of money. We decided to try Neptune design service after visiting their showroom in Tonbridge where we purchased a dining table and chairs a couple of years previous. The price is reasonable. Bought shell paint for a very big refurbishment job, been in the trade for 50 years and we specialise in high end restorations so we like to think we know what we are talking about. We decided to try Neptune design service after visiting their showroom in Tonbridge where we purchased a dining table and chairs a couple of years previous. The customer service is outstanding both online and in store.I love Neptune, the designs, furnishings and layout of the store are just stunning.I've visited two Neptune stores and I'm never disappointed. We went to one supplier who stocked Neptune Kitchens which seemed to fit all our criteria but they only guaranteed their work for a year. 6 van 30 restaurants in Neptune Beach. A big thank you to Nigel and all his team for all their efforts. This is incorrect. Once your kitchen is in it's only a matter of time for the cracks to start appearing. The chicken parm is fantastic, but the osso buco makes my mouth water just thinking about it. We setup a call to discuss our project to completely renovate a kitchen, living room, den, and hallway - including removing a wall. About 7 years ago we paid around £25,000 for Belvoir to install a new kitchen. Every kitchen and every wish list is different – shapes vary, layouts differ and must-haves move about. The store ignores Any request for response and central reception took a week to confirm the details including photos they requested Had been forwarded to the store to deal with. I can call you at suitable time or you can reach me directly on email@example.com , if preferable. This was done pretty efficiently and Belvoir were pleasant and expeditious to deal with. Stephen and Miriam quickly created a design we loved and we placed the order. I'm contactable on firstname.lastname@example.org, if you wish to send me over an email I can then get the correct measuring guide sent over to you. the website says 'there's a measuring guide below'. The staff were incredibly rude and patronising and repeatedly went back on what had been promised. Unfortunately Neptune kitchens are so unreliable and unhelpful they made the whole experience unpleasant. The tiles have arrived but all other items are still on a TBC delivery date with the wall lights not arriving until November. The new menu and renovations have really drawn me back in to this historic restaurant. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. The staff were incredibly rude and patronising and repeatedly went back on what had been promised. This is my first major purchase from Neptune and for the cost I expected a completely different experience to the one I have received.I bought an expensive item. I have many items from Neptune in my house, and I have been impressed with the design, quality and durability of everything. Crockettxq43 (1 review written), Supposedly an upmarket kitchen supplier - Neptune Kitchens will charge you 3x more than originally quoted! We eventually ripped the kitchen out and started again. The only problem is that most of the servers don't speak English. I wouldn’t mind if Neptune contacted me prior to let me know but they don’t, you have to contact them!! Yet again happy with my purchase. Crockettxq43 (1 review written). Hi Ben, this is really not the experience we would have hoped you to have had with us! The whole experience of buying from the store is wonderful, even though we’re all masked up (covid) the staff in the Chichester branch couldn’t be friendlier or more helpful.I’m a fan for life! We can't wait to see you again soon! Supposedly an upmarket kitchen supplier - Neptune Kitchens will charge you 3x more than originally quoted! Very costly stay away from this company. This is the worst company we have ever experienced and I would certainly not recommend. " And enormous! Order food online at Neptune Chinese Kitchen Davie, Vancouver with Tripadvisor: See 13 unbiased reviews of Neptune Chinese Kitchen Davie, ranked #1,593 on Tripadvisor among 3,471 restaurants in Vancouver. Also purchased the Ashby apple and pear - what great value for money - I’ll definitely be ordering more for Christmas presents. This review is based on Neptune's website and customer care on line. All rights reserved. " To calculate the top 5's we take the following factors into account: Neptune - www.neptune.com - Ask a question now, Clyde Kitchens Glasgow www.clydekitchens.co.uk, Yorkshire Trade Kitchens and Bedrooms www.ytkitchens.com, Kitchen Worktops Plus - www.kitchen-worktops-plus.co.uk, Worktop Express - www.worktop-express.co.uk, Coronet Kitchens - www.coronetkitchens.com, L&L Kitchens and Bathrooms - www.landlkitchens.co.uk, Taps and Sinks Online - www.tapsandsinksonline.co.uk. We loved Neptune, and really bought into their stunning showrooms, and on the whole. While it sold the “Chichester”, it designed its own “Shaker” range. Neptune makes kitchens. On paper it looked ok, however the designer Vicky had just maximised all the floor space filling with units and created two galley style kitchens boxing us in. You can get designs from far better studios at no cost whatsoever. Hi Rachel, I am so sorry to find out you've had a bad experience whilst shopping with us both instore and through Head Office. The furniture is an investment. I agree the same happened to us - terrible quality and terrible customer service. We moved 1 week before the 1st lockdown so previously had been looking for new bedroom and sitting room furniture. Supposedly an upmarket kitchen supplier - Neptune Kitchens will charge you 3x more than originally quoted! They now have a ‘bespoke’ kitchen section which will no doubt be very expensive. So it helps to know the numbers when you are ordering take out on the phone. Hi Lee, thank you so much for your amazing feedback, It's great to hear that you have enjoyed your experience with us! " I hope you are enjoying your new project and making your new house your home! It wasn't cheap, but it really has been our dream kitchen. I am also impressed that they are now offering an in store re-fill service to minimise plastic waste.One of the best interiors brands out there. Their customer service is terrible and once installed the problems keep on occurring. We asked for light bright and airy, which gives us space with a feature oak mantle over a range and symmetry of all units. We’ve been customers and fans of Neptune for years, however we recently bought very expensive eggshell paint in Snow, after making a special trip to store.Four coats later and it is absolutely awful it dries far too quickly to get even coverage. I look forward to hearing from you. We are currently doing a full house renovation project and were planning on a Neptune kitchen and utility but I definitely won’t purchase from them again. GiulianaBlevins412 (1 review written), by if you have the money time and patience to deal with this then go ahead but if you… Left clutching several yellow tote bags, happy to spread the word! Do not waste your money at all. Stop by and see for yourself – there are more than 30 across the UK and Europe to choose from. No one could help me on the chat so after waiting 20 mins I gave up. Damaged worktop arrived but they were not interested In effect - no customer service. I will be sure to pass this onto Nigel and the Team, they'll be over the moon! I have ordered two chairs from this company and been given several delivery dates to no avail!! Neptune state online that their kitchens have a lifetime guarantee. We even sent pictures of Neptune’s own designs from the internet that reflected the look perfectly to what we wanted.The second draft was awful, I felt like I was advising the designer and pointing out the design flaws. I am really disappointed at this poor service from Neptune. Reviews. Kirkgh153 (1 review written), Do not use this company if you want a smooth process when buying a kitchen. Well you have lost loyal custom! Under the bench are a two-door cupboard and four good-sized drawers. please consider, by " The representative even went as far as to blame the courier company for not contacting me! by If you have questions, simply respond to other homeowners’ reviews or head to our discussion forum for a second opinion. So disappointing.... should be brilliant but such a let down. I have just discovered this shop - can't believe I haven't heard of it! 72435 items. My first time ever in a Neptune shop and I received excellent service from Jessica and Lyndsey! No symmetry, no oak mantle, no anything of what we had asked for. © 2021 Trustpilot A/S. Fantastic Service Neptune. Read More, Media Gallery for Neptune - www.neptune.com, by … When I try to use vinegar for a deeper clean the finish comes right off. oyMorrison318 (1 review written), My God, Neptune's eggshell is utterly rubbish, not hard-wearing and the coverage is truly shocking 'SNOW' colour took 5 coats to cover a white primer and undercoat, kitchen doors were originally a very light colour. A bit similar to this website where so many others have had bad communication experiences and no one even bothers to respond. (1 review written), I should state at the outset that I have no relationship with either Belvoir Interiors of Newark on Trent, or Neptune (other than as a customer). Mom's Kitchen is hands down my favorite Italian restaurant in Monmouth county. Read Bobbityw's review of the Neptune - www.neptune.com, 5 of 8 Neptune - www.neptune.com reviews, & compare with other Kitchens at Review Centre Given the adjoining bathroom cubicle, the rear kitchen bench is quite short – just long enough for a two-burner cooktop and a square stainless steel sink, both with smoked glass lids. I have 1 dozen or their fab linen FREE shopping bags so that’ll tell you how often I’ve shopped there in the last 3 months! Neptune Tourism: Tripadvisor has 3,209 reviews of Neptune Hotels, Attractions, and Restaurants making it your best Neptune resource. Written on: 17/02/2016 So far I am waiting 2 weeks for any response from them. The food is average. Neptune cuisine. You haven't had the experience we would have hope you to have had with us, I'm so sorry. Unfortunately Neptune kitchens are so unreliable and unhelpful they made the whole experience unpleasant. All I can say now is what a waste of our time and not to mention £350 for absolutely nothing. Read Full Review, Written on: 21/12/2018 GiulianaBlevins412 (1 review written), Stay away from this company if you want a quality kitchen. They are absolutely stunning. I would not have bought with this knowledge.As I said first world problems but Neptune promote themselves as a premier company and charges accordingly.