I was in training with this company for a week the last day of training we had a really bad storm power went out Internet went out I tried to contact the trainer on several occasions they are horrible at getting back with you. Pay not worth the job requirements. Time put in can pay well. The HR department is inadequate for the number of employees at the company. InfoCision Careers . Eh, pros are it being an easy job and sometimes fulfilling if youre doing calls for the right programs. Good training staff and scheduled hours. First off the ad for this job is completely misleading it is not customer service it is sales. scheduling is nice, its a set … Cons. Your employees may have gotten lax about showing up on time, forget to call in until after their shift starts, or simply take the lack of an attendance policy for granted. Careers: Call Center Jobs - Work from Home | Infocision. We get holidays off without pay but are expected to make up the hours the same week. Company Overview FAQ. InfoCision Employee Reviews for Call Representative. Helpful. No Opinion of CEO. It was a very thorough and fair interview with a lovely woman. Hearing & speech assistance Call through the National Relay Service (NRS): For TTY: 13 36 77. InfoCision Employee Reviews. “We have been aggressive about bringing jobs into this community and now we’re seeing the benefits,” said Curp. Ask for the Fair Work Infoline 13 13 94 Speak & Listen: 1300 555 727. I worked at InfoCision full-time for more than a year. Former Employee - Call Center Representative in Owensboro, KY. Good training staff and scheduled hours. Here For You During COVID-19 NEW! sitting or standing at a pod for hours can get boring. Former Employee - Call Center Representative in Clarksburg, WV. 1,147 reviews from InfoCision employees about InfoCision culture, salaries, benefits, work-life balance, management, job security, and more. Helpful. The staff there and co-workers seemed like family. Pros. Work at Home staff are InfoCision employees just like those in any of our call centers. Skip to main content 81 reviews from InfoCision employees about working as a Call Center Representative at InfoCision. I worked at InfoCision full-time for less than a year. Now by visiting the InfoCision on-site physician, the call center representative only pays a $10 co-pay and InfoCision picks up the remaining, much smaller, co-pay balance—a cost … That’s right— employee attendance is part of your … They have no paid time off no time off at all. Flag as Inappropriate Flag as Inappropriate. About Us; Awards; Right Call Blog; Home » Services. InfoCision Sick Days, reported anonymously by InfoCision employees. Share on Facebook; Share on … 14 … I would clock in on my work, get logged in to the assigned program I was set up to work, would infocision inbound and outbound phone calls mostly for … InfoCision raises more money over the phone for nonprofits than any other tele … What Sick Days benefit do InfoCision employees get? ie keep on running in the other direction if it has anything to do with Infocision. Employee entitlements. Customer Service Representative/Call Center (Former Employee) - Huntington, WV - March 29, 2019 Very supportive system as far as the training and merging from training into on the floor sales. Contact the Translating and Interpreting Service (TIS) on 13 14 50. I have had the opportunity to investigate from this work and have work the following:. Brutal honest individuals may struggle to achieve bonuses. InfoCision works include competitive employees pay and excellent benefits from performance-based bonus and rewards. Also, very low pay; cannot save money after commuting to Akron and only making minimum wage or a little more. Then they … We will help your business succeed. Contact us. I applied online. Cons. 208 reviews from InfoCision employees about Culture. Interview. You have to deal with getting different information from supervisors for the same exact question. Award Winning Reputation We partner with the nation’s top brands to provide a full spectrum of direct … The company has a review policy of fostering a home … Share on Facebook; Share on Twitter; Share on WhatsApp; Share via Email; Copy Link; Link Copied! The work at home option is a virtual call center where employees work from their home computers and log into InfoCision’s system remotely using their internet connection. With technology making after-hours contact with staff easier than ever before, it's more difficult for small business owners to see the fine line that separates an employee's … The company has been voted one of the best employers in Ohio. Learn about InfoCision culture, salaries, benefits, work-life balance, management, job security, and more. No paid time off whatsoever, despite me being told full time employees get benefits. Good supervisors,co workers are great,friendly,flexible hours,nothing bad about working here,work overtime view unlimited overtime. Former Employee - Call Center Representative in Owensboro, KY. This time is counted by seconds.We recieve no benifits and … Employees who are using emergency personal time must call and talk to their supervisor as soon as possible, but no later than one hour after the start of their shift. 458 reviews from InfoCision employees about Management. Fair Work Online: www.fairwork.gov.au Fair Work Infoline: 13 13 94 Need language help? The work is really repetitive after a while, and is not very challenging once you understand your job and how it fits into the company picture. I have no idea where to start the training was sub par its a week training about the products for the most part its home security. Doesn't Recommend. The only true pro I can think of you get paid weekly and meet pretty great people. I worked at InfoCision full-time for less than a year. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Posted: (2 days ago) Having the right employees is the foundation to success, that’s why we compose our diverse workplace with professionals that work together to achieve excellence. We were required to make 8.50 per completed call an hour. Failure to call in on … Recommends. Pros. Then got a reminder call about the scheduled interview. 346 Salaries. No opinion of CEO. Former Employee - Call Center Representative in Dayton, OH. Prior to a telemarketing campaign, if phone numbers are unavailable from a client, InfoCision Management Corporation may use home phone look up vendors to obtain phone numbers of current, past, or … The supervisor will then return the call. 431 InfoCision reviews. “But that doesn’t mean our job is done. Contact Us; About Us. 1 Jobs. Work at home employees have a set work schedule and earn a regular paycheck. You have to fight for them to correct errors that they make. Share on Facebook; Share on Twitter; Share on WhatsApp; Share via Email; Copy Link; Link Copied! Avoid this company at all cost's, they are absolutley no good. They earn a regular paycheck, work a set weekly schedule and have opportunities for bonuses. … If we have to wait at the end of a call for an answer as to how to code a call that time is counted aginst us. Flag as Inappropriate Flag as Inappropriate. I worked at InfoCision full-time for less than a year. Overview Overview. 109 Inter­views. simple job, especially if you have a gift of gab. Email Us Call … The personal interview was great. Although it would be seemingly easier to cutback and lay off workers to reduce our costs, we continue to work hard … Pay not worth the job requirements. An employee's minimum entitlements are set out in the National Employment Standards (NES) and awards. 436 Reviews. 3 InfoCision reviews. Curp said the efforts of city council and his administration paid off. A free inside look at company reviews and salaries posted anonymously by employees. Eh, pros are it being an easy job and sometimes fulfilling if youre doing calls for the right programs. Bonuses will depend on the division you work in, and if you are bonusing well, you will make a decent wage. Being talked down to as though you’re a child. Not very worker friendly. They are quick to criticize you for the smallest thing, but when they do something wrong they don't want to take responsibility for it or fix it. You never get paid for FMLA though. Cons. I worked at InfoCision full-time for less than a year. Here’s what two InfoCision employees and health fair attendees had to say about InfoWellness: “I come to the health fair each year,” she said. Continue reading. Cons. For nearly 40 years now, InfoCision has been the leader in customer care and call center solutions – We provide a full spectrum of direct marketing services that help the nation’s top names build their brand by better serving their customers. Cons. Is this your company? 94 Benefits. Pros. As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. I applied online, got a call back to schedule the interview within a few days. Good training staff and scheduled hours. 18 Photos. InfoCision Employee Reviews in United States. There are rules about what employees get at work, such as what hours they work and how often they have to have a break. Share on Facebook; Share on Twitter; Share on WhatsApp; Share via Email; Copy Link; Link Copied! Flag as Inappropriate Flag as Inappropriate. It is hard to get a M-F dayshift … Prior to our on-site InfoWellness clinics, InfoCision employees, on average, visited their doctor 3.8 times a year and would pay a $20 co-pay each visit, with InfoCision picking up the rest of the co-pay. Helpful. October 12, Akron, Ohio Dear Mr. It's very competitive but has a way of motivating each agent to put their best foot forward to receive the weekly metrics bonus. Pros. I have more of a personal experience if anybody is interested. Customer Care. InfoCision strives to create a work infocision in which people enjoy coming to work. Still, it’s important to remember that an attendance policy won’t change employee behavior overnight, and may require a foundational shift in company culture. If the supervisor is unavailable, employees may leave a message for the supervisor with a phone number where they can be reached. Raises more money over the phone for nonprofits than any other tele … Former Employee - Call Center Representative Owensboro. Of the best employers in Ohio InfoCision strives to create a work InfoCision in which people enjoy to. For less than a year Having to leave work and home-life leave Act ) that employee call off hotline infocision you have 3! Online: www.fairwork.gov.au fair work Infoline: 13 13 94 Speak &:... And now we ’ re a child this company at all cost 's, they are absolutley no.! Service it is hard to get a M-F dayshift … Careers: Call Center in... 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