Chewy claims here to have a competitive advantage, but, at first glance, there is little to support the claim in that paragraph. Can I just sign up for the auto ship and get like six bags and then cancel? Any credit balances on your Chewy.com customer account may be applied toward the balance of your order before charging any remaining balance to your payment method. Next, search for the items you would like to order. If you need to make any changes to your Autoship, you’re free to modify your subscription from the Autoship tab on Chewy. Once ready to check out, click on the shopping cart in the right-hand corner 4. Use the search bar at the top of the page to search for products. Meaning, you can create a custom recurring order for products your pet uses frequently, like food and treats. We automatically send you the items you select based upon your chosen frequency (e.g., weekly or monthly). Its strategy for doing … Feel free to skip a shipment, tell Chewy to ship now, or change your delivery frequency. Investment Thesis. To place an order, make sure you are logged in to your Chewy account or create a new account. But the trick Chewy has to pull off is keeping those customers buying every month, preferably on autoship. On chewy.com if you sign up for auto ship, you get 20% off your first auto ship order. Browse Chewy for excellent pet products 2. Chewy offers a buyer-friendly autoship service that saves you 30% (up to $20) on your first autoship order, and then 5% to 10% on select brands for subsequent recurring orders. Chewy’s strategy to gain profitability is to be customer-centric, but customer metrics point to a failing strategy and quickly growing marketing, advertising, and selling budgets. Has anyone tried this? That way I would get one order of six bags at 20% off then cancel the auto ship. Click on a product to see more details. Chewy provides exclusive savings to customers who enable the autoship feature. Great news—you’ve found some fantastic pet supplies, and you have a Chewy promo code? Chewy ALWAYS ships it "regular" Fed Ex to my home, and with rare exceptions I get it the next day. Auto Ship Frequently Asked Questions What is the Auto Ship Program and how does it work? There is no membership fee or hidden fees related to your Chewy account. You can cancel or modify your Autoship at any time. I don't use auto ship but do order at least monthly (2 dogs, different food) and each order is >$49 so free shipping. The charge for each Autoship item shipment will be billed to the payment method used to create your subscription or as otherwise directed by you. Here’s how to redeem: 1. But I'm not sure how auto-ship fits into that scheme. FWIW, I've had excellent customer service from Chewy when things went wrong. 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